You are the owner of a gym called “Family Fitness Center.” A female customer was walking briskly around the pool area and slipped and fell, breaking her ankle. After she calmed down and before the ambulance arrived, you overheard her say that she was “thinking about suing.” As the owner of the business, you want to avoid going to court. In at least one and a half pages, address the following: If the customer wants to pursue legal action, what are two alternative dispute resolutions that might be considered instead of going to court? Explain both and discuss which one you would choose to pursue in this instance, and why. What might you do to prevent a similar incident from happening again in the future?
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James Raphael
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Idalia Michael
